Return Policy
Welcome to TIMABIER LLC.
We are committed to providing our customers with high-quality furniture and smart home products.
To ensure you have a smooth shopping experience, we offer a fair and transparent return and exchange policy.
1. Return Period
Customers can apply for a return or refund within 30 days of receiving the goods.
Return applications submitted after the specified period may not be accepted.
2. Return Policy for Opened Goods
TIMABIER LLC supports the return of opened goods.
Even if the goods have been opened, customers can still apply for a return if the following conditions are met:
The goods have not been intentionally damaged.
The goods function properly.
All accessories are complete.
The goods do not affect resale.
Valid order information is provided.
We want our customers to shop with confidence and enjoy our products.
3. Returnable Goods
Returns are permitted in the following situations:
The product has a quality problem.
The product was damaged during transportation.
The wrong goods were received. 4. Non-Returnable Items
Product does not match order description significantly.
Customer is dissatisfied with the product (meets return conditions).
5. Non-Returnable Items
Items may not be returnable in the following situations:
Customer-caused damage.
Missing necessary accessories.
Significant signs of use.
Exceeding the return period.
Purchased through non-official TIMABIER LLC channels.
6. Refund Policy
Refunds will be processed upon receipt and inspection of the returned goods.
Refunds are typically returned to the customer's original payment account.
Specific arrival time may vary depending on the following factors:
Bank processing speed
Payment platform
Credit card issuer
7. Return Shipping Costs
If the return is due to product quality issues or incorrect shipment, TIMABIER LLC will cover the return shipping costs.
If the return is due to personal reasons, the customer may be responsible for the return shipping costs.
Please contact customer service for confirmation.
7. Return Process
Please follow these steps to apply for a return:
Contact Customer Service to submit a return request
Provide your order number and a description of the problem
Obtain return confirmation and return address
Send the item back to the designated address
The warehouse will arrange a refund after inspection.
8. Return Address and Contact Information
Address: 1646 San Ysidro Dr, Beverly Hills, CA 90210
Phone: 7474992268
Email: linda@timabierllc.com
10. Policy Updates
TIMABIER LLC reserves the right to adjust this return policy as needed for business operations.
The updated policy will take effect after being published on the website.
Thank you for your support and trust in TIMABIER LLC.