Logistics Policy
Welcome to TIMABIER LLC.
We are committed to providing efficient, safe, and reliable delivery services for furniture and smart home products to our customers in the United States.
1. Delivery Area
TIMABIER LLC currently offers delivery services within the United States, including:
48 contiguous states
Delivery restrictions or additional shipping fees may apply to some areas.
2. Order Processing Time
Under normal circumstances:
Orders will be processed within 1-3 business days after payment confirmation. Weekends and holidays are not included in processing time. Peak processing times may be longer.
3. Delivery Time
Estimated delivery times are as follows:
Most areas within the United States: 3-7 business days
Remote areas: 7-15 business days
Actual delivery times may be delayed due to weather, logistics companies, or force majeure events.
4. Shipping Information
Shipping costs will be automatically calculated based on the following factors:
Product size and weight
Shipping address
Shipping method
Order amount
Free shipping may be available on some items or during promotional periods. 6. Logistics Tracking
After your order is shipped, you will receive a tracking email containing the following information:
Track Number
Logistics Company Information
Track Link
You can check the delivery progress at any time.
7. Receipt Responsibility
Please check the following upon receipt:
Is the outer packaging damaged?
Is the quantity of goods accurate?
Is there any obvious damage to the product during transportation?
If you find any abnormalities, please take photos immediately and contact TIMABIER LLC customer service.
8. Delivery Failure and Returns
The following situations may lead to delivery failure:
Incorrect address
No one to sign for the package
Invalid contact information
Delivery address cannot be reached
Additional shipping costs or reshipment fees may be borne by the customer.
9. Force Majeure
TIMABIER LLC is not liable for delivery delays caused by the following factors:
Extreme weather
Natural disasters
Strikes
Logistics company system failures
We will do our best to assist customers in tracking the logistics status.
Thank you for choosing TIMABIER LLC.